Legal Notice and General Conditions of Use
1 – Publisher
MY BLEND
French Société par Actions Simplifiées Unipersonnelle | Share capital: 1,000,000 € | RCS Nanterre 449 848 803.
Head office: 9 rue du Commandant Pilot, 92200 Neuilly-sur-Seine, France
Email: customercare@my-blend.com
Phone number: +33 6 47 52 86 33
N° VAT: FR 68449848803
Publishing Director: Olivier Courtin
2 – Web host
TEACHONMARS
French Société par Actions Simplifiées | Share capital: 69,182.00 € | RCS Cannes 793 850 462
Head office: Parc Haute Technologie - Lot 17, Avenue du Docteur Maurice Donat, 06250 MOUGINS, France
Email: contact@teachonmars.com
3 – Reserved access
The application myBlend Factory (the “Site”) is an international platform for optional distance learning reserved for individuals aged 18 (eighteen) years and over (the “User(s)”), employees of Clarins or myBlend [RJ1] or any of its subsidiaries or of one of the points of sale of its selective distribution network (“the “Partner(s)”).
The Site and its Content are attainable via an access code (login and password) created by the Users under their own responsibility. They are personal and confidential. Each User is responsible for the consequences of their use.
Access to the Site is nominative, personal and reserved to Users for their own use. Each User can only subscribe to one membership and can only have one account in their name. If myBlend finds that a person has more than one account, myBlend reserves the right to terminate the User's account, which will result in the removal of all associated benefits and rights.
myBlend reserves the right to suspend, either temporarily or definitively, access given to its User to the Site in case of fraudulent use of its access codes and this, without previous notification. It is therefore the User’s responsibility to take all measures needed to ensure the safety and confidentiality of the attributed access codes.
The Partners must inform myBlend immediately of any fraudulent use of access codes as soon as they are made aware of the situation.
Users must inform myBlend immediately of any fraudulent use of access codes as soon as they are made aware of the situation.
4 – Intellectual Property
4.1. In accordance with the laws pertaining to literary, artistic or other similar rights, the present Site and all of the elements, brands, drawings, models, photographs, texts, illustrations, logos, animated and non-animated sequences, with or without sound, graphics, etc. found in this Site as well as their compilation are the exclusive property of myBlend or its partners, who does not concede any license or any right other than to consult this Site. Any reproduction, or the use of all or part of these elements is only authorized for informational use that is exclusively personal or private, any reproduction or use of copies carried out for other purposes is strictly prohibited. No part of Site (all or in part), nor its content or brands may be used reproduced, duplicated, copied, sold, resold, made accessible, modified or exploited in any other manner, entirely or in part, for any other use without the written permission from Clarins. Any other use constitutes counterfeit.
4.2. myBlend can make downloadable content available to Users on the Site (hereafter ‘Downloadable Content’). Downloadable Content is explicitly identified on the Site with the mention ‘Download’ or a tab dedicated to this action.
myBlend agrees to allow the User to use, free of charge, and for the duration of one (1) year, a personal right to use the Downloadable Content (non-exclusive and non-transferable) for internal use only for (i) training purposes, (ii) managing business results of the Partner’s activities and offers that are affiliated with it, (iii) managing the promotion of the MY BLEND brand at the Partner’s sales site. Any reproduction and/or representation, whole or in part, of the Downloadable Content for any other use strictly prohibited.
Neither the User nor the Partner acquires the right to commercialize, distribute, and/or diffuse the Downloadable Content on any other support or outlet.
Generally speaking, the reproduction and/or the authorized representation of the Downloadable Content from the Site should indicate the source and mention the correct proprietary information. To this end, the User promises not to correct, translate, transcribe and/or adapt all or part of the Downloadable Content in any way.
With the exception of the aforementioned circumstances, any other use, reproduction and/or representation of the Downloadable Content should receive the express consent of myBlend beforehand.
By using and/or downloading Downloadable Content available on the Site, the User recognizes having been informed that the Downloadable Content is supplied ‘as is’ and that downloading the content is to be carried out at their own risk.
5 – Responsibilities
5.1. myBlend will make a best effort to assure the reliability and exactness of information updates found on the Site; however, myBlend cannot guarantee in any way the preciseness or the exhaustive nature of the information available on the Site and declines all responsibility for any inaccuracies or omissions which pertain to the information available on this website, and in general, for any damages, direct or indirect, regardless of the causes, origin, nature or consequences, provoked by accessing the Site or the impossibility of accessing it, including using the Site and/or the credit accorded to any of the information coming directly or indirectly from the website. Some of the information presented on the Site might contain forecasts or other forms of pro forma statements related to events or future financial results of myBlend. myBlend warns the Partner that these statements are only forecasts. In reality, events or final results can vary. myBlend reserves the right to modify or correct the content of documents published on this Site at any time and without previous notification.
5.2. The User promises to:
Use the Site in a loyal manner;
Respect the intellectual proprietary rights associated with the Site and each of the elements with which it is composed.
The User promises not to:
Access data that does not pertain to them;
Alter, modify, disturb, copy or challenge the security systems or servers linked to the Site;
Disturb all or part of the Site in any manner whatsoever;
Transmit unsolicited electronic messages or otherwise, including advertisements (this list is non-exhaustive);
Use the Site in an illegal manner and in particular, not to create, represent, transmit, share, store or diffuse via and/or on the Site, any content that is illegal, contrary to morale and/or good morals, prejudicial, threatening, defamatory, unauthorized, abusive, harmful, malevolent, vulgar, obscene, fraudulent, infringing the rights of third parties, privacy or image rights, heinous, inciting violence, racial or ethnical hatred or otherwise reprehensible on any grounds whatsoever.
In the event of non-compliance with these general conditions of use by the User, myBlend reserves the right to suspend or prohibit access to the Site by the User.
6 – Links
Clarins declines all responsibility concerning the content, advertisement, products or services available on or based from websites linked by a hyperlink to its Site.
7 – Personal Data
For more information on our data protection policy, please see our Privacy Policy.
8 – Acceptance of the General Conditions of Use of the Site
The present General Conditions of Use, to which the User has had prior access, are considered to be approved without restriction.
9 – Invalidity - Modification of the General Conditions of Use of the Site
If one or more of the stipulations of the present General Conditions of Use of the Site were to be judged illegal or null and void, this nullity would not result in the nullity of the other stipulations. myBlend reserves the right to adapt or modify the present general conditions at any time and without prior notice, the adaptations or modifications being applicable to any use of the Site subsequent to these adaptations or modifications. We suggest that the User refer back to it on a regular basis.
10 – Applicable law and attribution of jurisdiction
These general conditions of use are subject to French law.
In the event of a dispute or claim arising out of or in connection with these general conditions of use, myBlend and the User agree to initiate an amicable dispute resolution process in order to seek an amicable solution satisfactory to their respective interests.
Failing an amicable agreement within a period of thirty (30) days after notification by the User or myBlend of its request to initiate the amicable resolution process, any dispute or unresolved claim to which the present general conditions of use may give rise, both for their validity and their interpretation, will be the exclusive competence of the courts of Paris.
Privacy Policy
This Privacy Policy was updated on July 29th 2025.
1 – Introduction
myBlend sets great store by the protection of user’s privacy and to the respect of the legal provisions in force.
This Privacy Policy allows you to better understand the principles of data protection applied by myBlend. We invite you to read it before submitting your personal data.
myBlend whose registered office is located 9 rue du Commandant Pilot, 92200 Neuilly-sur-Seine, France and the concerned subsidiaries of the Clarins Group, or the authorized Clarins distributors of the selective distribution network (at local level), are controllers for the application myBlend Factory.
This Privacy Policy may be updated at any time by myBlend. The date of the most recent revision will appear on this page. We suggest that you refer back to it on a regular basis.
Please note that by using this website or application, you authorize myBlend to collect, record, organize, store, use and/or transfer your personal data according to this Privacy Policy.
2 – When do we collect your information?
We collect personal information from you when:
you visit the website or the application;
you register to the website or application;
you follow a training module in the website or application;
you comment or post content on the website or the application;
you contact us;
you have given your consent to third parties to send us personal information about you.
3 – What information do we collect about you?
We consider that all information that could identify you directly or indirectly are "personal information". We may mainly collect the following personal information:
information about your identity, in particular your gender, last name, first names, email address, country, region, city;
information about your working life, in particular your title, job location, store;
tracking data, in particular completion of training modules, time spent, progress, scores; points and badges;
content data (comments, etc.);
technical information, in particular your IP address or information about how your device navigates through our website or application.
4 – Why are your personal information collected?
Personal information may be collected mainly for the following purposes:
Website administration and improvement of the quality of service. This processing is necessary for the purposes of the legitimate interest referred to above;
Management and monitoring of the trainings, usage statistics. This processing is made with your consent and/or necessary for the purposes of the legitimate interest referred to above;
Social interaction and creation of contents. This processing is made with your consent;
Sending push notification and/or emails related to the website or the application and your activity on the website or the application; This processing is made with you prior consent;
Managing your request (right to access, rectify, oppose and remove, etc.). This processing is necessary to process your request. This processing is necessary to fulfil our legal obligation as data controller.
5 – Do we disclose your personal information?
We never share your personal information with other companies for marketing purposes.
myBlend is an international brand that operates in many countries. The personal information we are collecting about you is for the attention of myBlend International Training Division and the concerned subsidiaries of the Clarins Group or authorized Clarins distributor of the selective distribution network, if necessary and in particular to our parent company located in France and/or to our subsidiaries and distributors located in the following countries France, Austria, Benelux, Canada, Germany, Dubai, Ireland, Italy, Portugal, Spain, Switzerland, United Kingdom and United States.
Each of these companies may also process and use your data for the purposes set out in this Privacy Policy independently and on its own behalf.
It may also be shared with service providers chosen for their expertise and reliability and acting on our behalf and at our direction, in particular to offer your specific services (including Teach on Mars who is editor of the learning portal, or Mailchimp who enables us to send automatic newsletters and emails, 202 e-commerce which manages the loyalty program for our learners, Idloom which publishes the online registration platform for training sessions). We authorize these service providers to use your personal information only to the extent necessary to perform services on our behalf or to comply with legal requirements and we strive to ensure that your personal information are always protected.
These third parties may be located in or out the European Economic Area (EEA), including in countries that do not provide the same level of data protection as in your country of residence. In such a case, we will ensure either:
we enter into appropriate data transfer agreements conforming to the Standard Model Clauses established by the European Commission;
we comply with Binding Corporate Rules (BCR) approved by competent authorities;
we use another valid legal basis in accordance with the applicable law.
Finally, we may also transmit your personal data to local authorities if required by law or as part of an investigation and in accordance with applicable regulations and to a third party in the case of a sale, merger, consolidation, liquidation, reorganization or acquisition.
6 – How will we protect the information about you?
myBlend takes appropriate technical and organizational measures, in relation to the nature of data and risks, to preserve the security and confidentiality of your personal information and, in particular, to prevent them from being deformed, damaged or transmitted to any unauthorized parties.
This may include practices such as limited access by members of staff who, by virtue of their duties, are authorized to access data, contractual guarantees in case of third-party provider, privacy impact assessments, internal reviews of our practices and privacy policies and/or implementation of physical and/or logical security measures (secure access, authentication process, backup, antivirus, firewall, etc.).
7 – What is our policy on minors?
This application myBlend Factory is not aimed at minors. It is reserved for myBlend authorized Beauty Consultants, employees of myBlend or Clarins or any of its subsidiaries or of one of the points of sale of its selective distribution network.
8 – What is our policy on cookies and other trackers?
Cookies or trackers refer to all devices that tend to access information already stored in your device or to write information in it.
We ask for your consent before we deposit and/or read cookies on your device, except when their sole purpose is to enable or facilitate the use of our site or are strictly necessary for the provision of a service expressly requested by you.
You may share and/or like our content on social media websites such as Facebook, Twitter, YouTube, TikTok, Pinterest and LinkedIn. In order to make "social sharing" available, our Site uses widgets provided directly by the social networks and/or widgets developed by third parties. Social network cookies vary and depend on the privacy settings of each social network, which we invite you to consult. "Social Sharing" buttons will only deploy cookies if you are logged into that social network at the time of your visit to our Site.
9 – For how long are your personal data kept?
We strive to keep your personal information only for the time necessary for the purposes set out in this privacy policy and in accordance with the provisions in force.
As a general rule and unless opposed or deletion request by you:
Accounts are disabled after a period of 6 months of inactivity;
Data are deleted or anonymized after a period of 12 months from the date of the account deactivation. In case of anonymization, data may be archived and used for statistical purposes;
Data relating to identity documents will be kept for one year in the event of exercise of the right of access, rectification, limitation, deletion or portability and three years in the event of exercise of the right to object;
Data to prove a right or a contract, or kept under compliance with a legal obligation can be archived in accordance with the provisions in force.
10 – What are your rights regarding your personal information and how to contact us?
In accordance with the provisions in force, you have the right to access, rectify, limit, oppose and delete personal information about you. You can also withdraw your consent at any time. To exercise these rights, you must send us a request accompanied with a copy of your identification document:
- By sending a request to customercare@my-blend.com;
- By writing to the following address:
myBlend
International Training Department
12 avenue de la Porte des Ternes
75017 Paris
France
You will be informed of the actions to be taken as soon as possible and in any case no later than one month after your request. However we reserve the right not to respond to manifestly unfounded or excessive requests.
In accordance with the provisions in force, you can also file a complaint with the competent authority responsible for data protection or lodge an appeal if your data are misused.
Please contact our data protection officer in France should you have any questions or comments in connection with this Privacy Policy:
Clarins
Direction Juridique / Délégué à la Protection des Données
12 avenue de la Porte des Ternes
75017 Paris
France